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EXCHANGES AND REFUNDS

Customers are always entitled to an exchange or refund within 14 days of receiving an order. Exchanges are subject to stock availability.

Please contact us at info@scarameo.com in case you want to return or exchange an item.

Items must be returned new and unused in the original box in which they were sent. Customers pay for the return delivery and handling charges for the product and are responsible for making sure that the goods do not get damaged or lost in the post. The refund is made when the product has been received and the return has been approved by us. Payments can take up to 14 working days to process. Scarameo AB will pay to send replacement products in case of defect on receipt. Scarameo AB reserves the right to refuse a return that is damaged, soiled or altered from its original condition or returned after 14 days.

GENERAL TERMS AND CONDITIONS

By placing an order at Scarameo AB you accept our terms & conditions which shall apply to all orders placed or to be placed at Scarameo AB. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

PRICE AND PAYMENT

The shopping cart shows the total price including all fees, taxes, shipping and method of payment. When placing an order you undertake that all details you provide to us with are true and accurate, that you are over 18 years old and an authorized user of the credit card used for the transaction.

DELIVERY

The delivery time is stated in the shopping cart next to the various ways of delivery. If a product has another delivery time than expressed in the shopping cart, this delivery time will be stated in connection to the individual products.

LOCAL TAXES

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

UNCLAIMED PACKAGES

For all unclaimed packages you will be debited all fees connected with the return delivery. 

PRIVACY POLICY

All personal information you provide us with or that we obtain will be handled by Scarameo as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you. The information you provide is only available to Scarameo and will not be shared with other third parties.  You have the right to inspect the information held about you. You always have the right to request Scarameo to delete or correct the information held about you. By shopping at Scarameo you agree to the above terms & conditions.

FORCE MAJEURE

Scarameo ABis not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements' obligations.

 

Scarameo AB - Org. nr 559118-5367 - Sibyllegatan 40, 114 43 Stockholm

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